{"id":7334,"date":"2026-03-16T14:04:09","date_gmt":"2026-03-16T13:04:09","guid":{"rendered":"https:\/\/druknabiothane.pl\/faq\/"},"modified":"2026-04-25T18:59:04","modified_gmt":"2026-04-25T16:59:04","slug":"faq","status":"publish","type":"page","link":"https:\/\/druknabiothane.pl\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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Frequently Asked Questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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1. Information for custom design projects: <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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If you don’t have a ready file, we can design a pattern specifically for you.<\/span><\/p>

How it works:<\/b><\/p>

You send us inspirations and colors you are interested in \u2013 we create a project based on them. You receive a finished graphic adapted to the selected width and length of the tape. <\/span><\/p>

What it includes:<\/b><\/p>

– project preparation based on your guidelines<\/span><\/p>

– 2 revisions<\/span><\/p>

– print file preparation<\/span><\/p>

After project approval, we process the order \u2013 you don’t need to prepare anything else.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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2. What format should the print file be in? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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The file should be provided in PDF, PSD, PNG, Illustrator EPS, Illustrator Al<\/strong> format with high resolution. For detailed guidelines on how to prepare graphics, see HOW TO ORDER?<\/a><\/span> <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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3. What is the minimum order quantity? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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The minimum print length is 10 cm on the selected BioThane\u00ae width. However, you can choose from sizes: 10, 45, 60, and 90 cm. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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4. How durable is UV printing? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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UV printing is durable and performs well in daily use. It is resistant to water, sunlight, and normal signs of wear. However, please remember that very intense friction, e.g., against concrete or rough surfaces, may affect its appearance over time. More tips can be found in the CARE section<\/a>. <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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5. Can Biothane\u00ae tape with UV printing be washed? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Yes. Simply use soap and water with a soft sponge. Avoid aggressive chemicals, rough surfaces, and machine washing. More tips can be found in the CARE section<\/a>. <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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6. Can I order a print sample? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Yes! We offer samples so you can assess the print quality before placing a larger order. Simply select the 10 cm size on the product page. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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7. How long does it take to process an order? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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designs from our shop \u2013 from 3 to 7 business days,<\/span><\/p>

custom pattern printing \u2013 from 7 to 10 business days,<\/span><\/p>

bespoke design project \u2013 up to 14 business days.<\/span><\/p>

Lead time is calculated from the moment all details necessary for the order are confirmed. If you need express printing, let us know! <\/span>
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8. What widths of Biothane are available? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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We offer printing on various BioThane\u00ae widths: 9, 13, 16, 19, 25, 38 mm. Current available widths can be found on the product card during the ordering process. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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9. Can patterns be printed in various colors and on colored BioThane\u00ae? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Yes. We print designs in the full CMYK palette. Printing on colored BioThane\u00ae is also possible, not just on white \u2013 however, it all depends on the specific pattern, the file, and the selected webbing color. Before production, we check if the design will look good on the chosen BioThane\u00ae color and confirm if such a print is possible. Please remember, however, that the print color may differ from what is visible on the screen, which results from monitor settings and the printing process itself. <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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10. Will the pattern line up perfectly along the entire length of the tape? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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We cut and print the tape on an ongoing basis; therefore, for orders by the meter, the pattern may be shifted by +\/- 2 mm between individual tapes. To ensure full print coverage, our projects are prepared with appropriate bleeds, so the entire surface is printed without blank spots. <\/span><\/p>

It is also worth noting that depending on the order batch and the time interval between productions, the print color may vary slightly. This is a natural occurrence in staged production. <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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11. 11. How to prepare the file so the pattern looks good after printing on the tape? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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To ensure the pattern looks good after printing on the tape, the file should be prepared according to a few simple rules:<\/span><\/p>

  1. File format<\/b><\/li><\/ol>

    We accept files in the following formats: PDF, PSD, PNG, EPS, AI.<\/p>

    1. Color space<\/b><\/li><\/ol>

      The file can be prepared in CMYK or RGB color space.<\/p>

      However, please keep in mind that during conversion from RGB to CMYK, color shifts may occur.<\/span><\/p>

      1. Graphic quality<\/b><\/li><\/ol>

        The file should have a minimum resolution of 300 dpi.<\/p>

        1. Project size<\/b><\/li><\/ol>

          The project must be prepared for the specific width and length of the ordered tape:<\/span><\/p>

          the file length should correspond to the length of the ordered section,<\/span><\/p>

          the file width should be matched to the width of the tape,<\/span><\/p>

          2 mm bleeds should be added on each side so that the print covers the entire surface properly.<\/span>
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          Example file dimensions<\/span><\/p>

          For a 90 cm long tape, the file should be 904 mm long (analogous for other selected lengths).
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          The file width depends on the width of the selected tape:<\/span><\/p>

          for 38 mm tape \u2192 file 904 x 42 mm<\/p>

          for 25 mm tape \u2192 file 904 x 29 mm<\/p>

          for 16 mm tape \u2192 file 904 x 20 mm<\/p>

          for 13 mm tape \u2192 file 904 x 17 mm<\/p>

          for 9 mm tape \u2192 file 904 x 13 mm<\/p>

          Detailed guidelines can also be found in the “How to order” tab.<\/span><\/p>

          If you are unsure if the file is prepared correctly, you can send it to us for a preliminary assessment.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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          12. Does the same pattern look the same on every tape width? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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          Not always. In the case of ready-made patterns available in our shop, the same motif may look slightly different depending on the selected tape width and project proportions. If you care about a specific visual effect, it is worth consulting the width choice before ordering. <\/span>
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          13. Can BioThane\u00ae tapes differ in appearance depending on the batch? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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          Yes. We use original BioThane\u00ae US tapes, but we are not the manufacturer of the material itself. Therefore, individual batches may differ in finish, e.g., degree of mattness, gloss, or tangible surface texture. These are natural characteristics of the material that we have no control over and do not constitute a product defect. <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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          14. Is the print preparation fee charged with every order? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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          No. The 90 PLN fee for print file preparation is a one-time charge \u2013 it only applies to the first order of a given pattern. For subsequent orders of the same pattern, you only pay for the tape according to the standard price list. <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

          Frequently Asked Questions 1. Information for custom design projects: If you don’t have a ready file, we can design a pattern specifically for you. How it works: You send us inspirations and colors you are interested in \u2013 we create a project based on them. You receive a finished graphic adapted to the selected width […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-7334","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/druknabiothane.pl\/en\/wp-json\/wp\/v2\/pages\/7334","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/druknabiothane.pl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/druknabiothane.pl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/druknabiothane.pl\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/druknabiothane.pl\/en\/wp-json\/wp\/v2\/comments?post=7334"}],"version-history":[{"count":3,"href":"https:\/\/druknabiothane.pl\/en\/wp-json\/wp\/v2\/pages\/7334\/revisions"}],"predecessor-version":[{"id":10541,"href":"https:\/\/druknabiothane.pl\/en\/wp-json\/wp\/v2\/pages\/7334\/revisions\/10541"}],"wp:attachment":[{"href":"https:\/\/druknabiothane.pl\/en\/wp-json\/wp\/v2\/media?parent=7334"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}